Contact our company
How can we help you today? Choose a topic below or reach out directly.
Get in Touch
We're here to help! Whether you have questions about bookings, need assistance with your account, or want to learn more about TripTravel, our team is ready to assist you.
Email:support@triptravel.fr
Phone:+33 1 23 45 67 89
Address:Paris, France
Hours:Monday - Friday, 9:00 AM - 6:00 PM (CET)
Need help with a booking?
We are here to support you at every step of your trip.
If you need help booking an accommodation or managing an existing reservation, please prepare the following information:
Booking number (if available)
Planned stay dates
Name of the accommodation or destination
A brief description of your question or the issue encountered
Our support team is available 7 days a week to help you confirm bookings, change dates, cancel within the policy, or resolve payment issues.
We make it a priority to respond quickly so you can travel with peace of mind.
Do you have questions?
We understand that booking a stay or becoming a host often raises questions.
You can browse our Help Center where many answers are already available (cancellations, refunds, payment methods, traveler and host safety).
If you don’t find the information you need, contact our support directly. An advisor will reply by email as soon as possible.
At Triptravel.fr, we believe in transparent, simple service that’s accessible to all.
Are you a property and need help?
Whether you are a hotel, guesthouse, or property manager, we help you get the most out of Triptravel.fr.
Our dedicated team assists you with:
Putting your accommodation online
Optimizing your listing to attract more travelers
Managing bookings and calendar
Billing and payment questions
We work closely with our partners to guarantee more visibility and personalized support.
Are you from the press?
Thank you for your interest in Triptravel.fr. Our press team is available to:
Respond to interview requests
Provide information about our news and launches
Share our official press releases and visuals
Connect you with our leaders and spokespeople
We believe in clear and transparent communication and will be happy to collaborate with you for your articles, reports, or podcasts.
Looking for legal information about Triptravel.fr?
Triptravel.fr is operated by a U.S.-registered LLC, ensuring strict legal compliance and a transparent framework for our users.
If you need details regarding:
Our terms and conditions
Our privacy and data protection policies
Compliance with local and international laws
Tax and regulatory obligations applicable to hosts
Please contact our legal department directly. We provide all necessary information to ensure safe and compliant use of our platform.
Other requests (general questions, partnerships, feedback)
Can’t find your question in this list? Don’t worry, our team is here to help.
For general requests, potential partnerships, technical issues, or suggestions, you can contact us directly.
We strive to respond quickly and direct you to the appropriate team.
Triptravel.fr places the satisfaction of its users and partners at the heart of its priorities.